The best review sites for electricians and HVAC companies are Google Business Profile, Yelp, Angi, the Better Business Bureau, Nextdoor, Thumbtack and HomeAdvisor. These are the sites where homeowners read HVAC reviews and electrician reviews before they book a furnace repair, an AC install or a panel upgrade. If you run an electrical or heating and cooling business, strong reviews on these sites can be the difference between a full schedule and a quiet week.
Last updated: October 2026
Key takeaways
- Google Business Profile and Google Local Services Ads are the top places for electrician and HVAC reviews.
- Yelp, BBB, Nextdoor and Angi are where homeowners double check a contractor before letting them in.
- HVAC dealers can also earn reviews on manufacturer dealer pages from brands like Carrier, Trane and Lennox.
- In the UK, Checkatrade and TrustATrader lead. In Australia, hipages. In Canada, HomeStars.
- Ask for reviews right after the system is running or the power is back, when customers feel the most relief.
- Never buy reviews, filter out unhappy customers or offer discounts for reviews.
Why Reviews Matter for Electricians and HVAC Companies
Electrical and HVAC work is expensive, technical and often urgent. When the AC dies in a heat wave or half the house loses power, homeowners want someone fast. They also worry about being overcharged or sold a system they do not need. Most of them cannot judge the technical side, so they judge the company by what other customers say.
Reviews help in three main ways.
- Local rankings. Google uses reviews as one of its local ranking signals. Companies with many recent, positive reviews have a better chance of showing up in the map pack for “AC repair near me” or “electrician near me”.
- Winning high value jobs. A new furnace or a full rewire is a big decision. Homeowners read many reviews before spending that kind of money.
- AI answers. AI assistants now answer questions like “best HVAC company in Charlotte”. They pull from review sites and listings, so a strong presence across trusted sites helps you get named.
Your listings need to be consistent for reviews to work well. Our guides to HVAC citation sites and citation sites for electricians show where to build and clean up your profiles.
Where Homeowners Check HVAC Reviews and Electrician Reviews
If you are a homeowner looking for a reliable HVAC company or electrician, these are the best places to read reviews and what each one offers.
- Google. The most reviews and the newest feedback. Sort by newest and read the low star reviews too.
- Yelp. Its review filter hides many unreliable reviews, so what you see is often more trustworthy.
- Better Business Bureau. Shows complaints and whether the company resolved them.
- Nextdoor. Honest recommendations from neighbors who used the same company.
- Angi and HomeAdvisor. Compare several pros side by side with job reviews.
- BuildZoom. Combines contractor license and permit data with reviews in many US states.
- Checkbook. Nonprofit survey based ratings in several large US cities.
To spot fake HVAC or electrician reviews, look for a sudden burst of five star reviews, vague praise with no mention of the job, and reviewers with no history. Real reviews often mention the system brand, the technician, the price and whether the fix lasted. Always check the contractor’s license with your state, and for HVAC work ask about EPA Section 608 certification for refrigerant handling. Reviews do not tell you those things.
Major Review Platforms
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 1 | Google Business Profile | google.com | Search and maps reviews | Map pack rankings and most reviews |
| 2 | Yelp | yelp.com | Local review site | Trust checks in cities |
| 3 | facebook.com | Social recommendations | Local group recommendations | |
| 4 | Better Business Bureau | bbb.org | Ratings and complaints | Showing complaint resolution |
| 5 | Nextdoor | nextdoor.com | Neighborhood network | Neighbor recommendations |
| 6 | Trustpilot | trustpilot.com | Open review platform | Multi location and franchise brands |
| 7 | Bing Places | bing.com | Search and maps listing | Bing and Microsoft search users |
| 8 | Apple Business Connect | apple.com | Maps listing and ratings | iPhone users in Apple Maps |
Home Service Marketplaces and Contractor Sites
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 9 | Angi | angi.com | Home service marketplace | Verified reviews from booked jobs |
| 10 | HomeAdvisor | homeadvisor.com | Lead marketplace | HVAC and electrical leads |
| 11 | Thumbtack | thumbtack.com | Local pro marketplace | Quote requests decided by ratings |
| 12 | Google Local Services Ads | ads.google.com | Pay per lead ads with reviews | Google Screened badge at the top of results |
| 13 | Porch | porch.com | Home services network | New homeowners |
| 14 | Networx | networx.com | Contractor matching site | Quote requests |
| 15 | Houzz | houzz.com | Home design and pro reviews | Electricians on remodel projects |
| 16 | Bark | bark.com | Service marketplace | Leads in the US, UK and Australia |
| 17 | HomeGuide | homeguide.com | Pro directory and cost guides | Price conscious homeowners |
| 18 | BuildZoom | buildzoom.com | Contractor license and permit data | Showing license history with reviews |
| 19 | ConsumerAffairs | consumeraffairs.com | Consumer review site | Regional and national HVAC brands |
| 20 | Checkbook | checkbook.org | Nonprofit consumer ratings | Survey ratings in major US metros |
HVAC Manufacturer Dealer Pages
Many HVAC brands run dealer locators that show reviews for their authorized dealers. If you are a dealer, these pages reach homeowners who already want that brand.
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 21 | Carrier dealer locator | carrier.com | Manufacturer dealer pages | Carrier dealers |
| 22 | Trane dealer locator | trane.com | Manufacturer dealer pages | Trane Comfort Specialist dealers |
| 23 | Lennox dealer locator | lennox.com | Manufacturer dealer pages | Lennox dealers |
Curated Ratings and Best Of Sites
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 24 | Expertise.com | expertise.com | Curated best of lists | City “best HVAC” and “best electrician” lists |
| 25 | Three Best Rated | threebestrated.com | Curated local rankings | Top three lists by city |
| 26 | Top Rated Local | topratedlocal.com | Review aggregator | Scores from reviews on many sites |
| 27 | Birdeye | birdeye.com | Review platform with public pages | Showing reviews in one place |
Business Directories That Show Reviews
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 28 | Yellow Pages | yellowpages.com | Online directory | Older homeowners and urgent calls |
| 29 | Superpages | superpages.com | Online directory | Extra US listing with ratings |
| 30 | Manta | manta.com | Small business directory | Commercial electrical clients |
| 31 | Hotfrog | hotfrog.com | Business directory | Free listing with reviews |
| 32 | ShowMeLocal | showmelocal.com | Local directory | Local listing and ratings |
| 33 | Brownbook | brownbook.net | Global directory | Open listing with reviews |
| 34 | Cybo | cybo.com | Global directory | International listing with ratings |
| 35 | EZlocal | ezlocal.com | Local directory | US local reviews |
| 36 | Chamber of Commerce | chamberofcommerce.com | Business directory | Local trust and reviews |
| 37 | MerchantCircle | merchantcircle.com | Local business network | Small local trades |
| 38 | Foursquare | foursquare.com | Location data and tips | Location data for many apps |
Social and Community Sites
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 39 | reddit.com | Community forums | City and HVAC subreddits | |
| 40 | Alignable | alignable.com | Small business network | Referrals from builders and property managers |
Country Specific Review Sites for Electricians and HVAC
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 41 | Checkatrade | checkatrade.com | UK vetted trade site | UK electricians and heating engineers |
| 42 | TrustATrader | trustatrader.com | UK trade review site | UK local trade reviews |
| 43 | MyBuilder | mybuilder.com | UK job marketplace | UK electrical jobs with feedback |
| 44 | Rated People | ratedpeople.com | UK trade marketplace | UK leads with ratings |
| 45 | Which? Trusted Traders | trustedtraders.which.co.uk | UK endorsed trader scheme | Trust badge from a known consumer brand |
| 46 | Yell | yell.com | UK directory | UK listing with reviews |
| 47 | hipages | hipages.com.au | Australian trade marketplace | Australian electricians and air con installers |
| 48 | Oneflare | oneflare.com.au | Australian service marketplace | Quotes and reviews in Australia |
| 49 | ServiceSeeking | serviceseeking.com.au | Australian quote site | Australian trade jobs |
| 50 | ProductReview | productreview.com.au | Australian review site | Larger Australian service brands |
| 51 | Word of Mouth | wordofmouth.com.au | Australian review site | Local Australian trade reviews |
| 52 | HomeStars | homestars.com | Canadian home services site | Canadian homeowners |
| 53 | TrustedPros | trustedpros.ca | Canadian contractor site | Canadian trade reviews |
| 54 | NoCowboys | nocowboys.co.nz | New Zealand review site | New Zealand trade reviews |
| 55 | Builderscrack | builderscrack.co.nz | New Zealand trade marketplace | New Zealand electrical jobs |
Verified and Employer Review Platforms
| # | Site | Website | Type | Best for |
|---|---|---|---|---|
| 56 | Feefo | feefo.com | Verified review platform | Reviews from real paying customers |
| 57 | Reviews.io | reviews.io | Verified review platform | Company and service reviews |
| 58 | Glassdoor | glassdoor.com | Employer review site | Hiring technicians and apprentices |
| 59 | Indeed | indeed.com | Job site with company reviews | Employer reputation in the trades |
Top 10 Electrician and HVAC Review Sites at a Glance
| Site | Website | Why it matters |
|---|---|---|
| Google Business Profile | google.com | Most calls and biggest ranking effect |
| Google Local Services Ads | ads.google.com | Top of page leads where reviews count |
| Yelp | yelp.com | Trusted second opinion |
| Angi | angi.com | Large home services audience |
| Better Business Bureau | bbb.org | Complaint history for big ticket jobs |
| Nextdoor | nextdoor.com | Neighbor recommendations |
| Thumbtack | thumbtack.com | Quote requests from ready buyers |
| HomeAdvisor | homeadvisor.com | Steady HVAC and electrical leads |
| facebook.com | Local group referrals | |
| Checkatrade | checkatrade.com | Top trade site in the UK |
For review platforms across every industry, see our hub of top business review sites.
How to Choose Which Review Sites to Focus On
- Put Google first. Most electricians and HVAC companies get the majority of calls from Google search and maps.
- Add Local Services Ads if you run them. Reviews on your Google profile power your LSA listing, so more reviews help there too.
- Search like a customer. Google “AC repair” or “electrician” plus your city. Note which review sites show on page one and build reviews there.
- Follow your leads. If Angi or Thumbtack sends you work, reviews there pay off right away.
- Use brand pages if you are a dealer. HVAC dealers should keep their manufacturer dealer page up to date.
- Think local. UK firms should focus on Checkatrade or TrustATrader. Australian firms on hipages. Canadian firms on HomeStars.
Most electricians and HVAC techs drive to customers, so your Google profile may be set up as a service area business. Our guide to citations for service area businesses explains how to do this right, and our list of citation sites for tradespeople covers more trade directories.
How to Get More HVAC and Electrician Reviews
Ask at the moment of relief
- Emergency repairs. Ask when the heat or power is back on and the customer feels relieved.
- New system installs. Ask after the first few days, once the customer has felt the difference in comfort.
- Maintenance plans. Ask after the spring or fall tune up, and again at renewal.
- Electrical upgrades. Ask after the panel upgrade, EV charger install or rewire passes inspection.
Make it easy
- Create a short Google review link and add it to invoices and your field service software.
- Put a QR code on the invoice, the service sticker on the unit and the side of the van.
- Have technicians ask in person, then send a text before they leave the driveway.
- Ask techs to introduce themselves by name so customers can mention them in reviews.
- Send a follow up email a few days later to anyone who did not leave a review yet.
Email and text templates
Text message template
Hi Karen, this is Jose from Summit Heating and Air. Thanks for having us out today. If your system is running well, would you share a quick review? It helps local families find a company they can trust. [review link]
Email template
Subject: How is your new system working?
Hi Karen,
Thank you for choosing us for your new heat pump. We hope your home feels comfortable. If you have a minute, please share a review of your experience. It helps us improve and helps neighbors choose the right company.
Leave a review: [review link]
If anything is not working right, reply to this email and we will send a tech back out.
These messages go to every customer with no reward attached. That is the right way to ask.
Put reviews to work
Show reviews on service pages for AC repair, furnace installation, panel upgrades and EV chargers. Share great reviews on social media and in quotes. Fresh reviews also feed your local SEO plan. If you want a complete strategy that links reviews, content and rankings, our SEO services team can help.
Review Rules Electricians and HVAC Companies Must Follow
This is general information, not legal advice.
- No review gating. Google does not allow you to screen customers and only send happy ones to leave reviews.
- No incentives. Do not offer a free tune up, discount or gift card for a review.
- No fake reviews. Do not post reviews for your own company or have staff do it.
- Yelp. Yelp asks businesses not to request reviews. Let customers know you are on Yelp instead.
- United States. The FTC rule on consumer reviews and testimonials, in force since October 2024, bans fake reviews, buying reviews, suppressing negative reviews and undisclosed reviews from employees.
- United Kingdom. The DMCC Act bans fake reviews and hiding negative reviews. The CMA can fine businesses directly. UK customers also look for registration schemes like NICEIC or NAPIT for electricians and Gas Safe for gas work.
- Australia and Canada. The ACCC and the Competition Bureau treat fake reviews as misleading conduct.
How to Respond to HVAC and Electrician Reviews
Reply to every review within a few days. Keep it short, personal and calm.
Example reply to a positive review
Thank you, Greg. We are glad your AC is cooling again and that Ryan got you sorted so quickly in this heat. We appreciate your trust.
Example reply to a negative review
Hi Amanda, we are sorry the repair did not hold. That is not the standard we aim for. Please call our service manager directly and we will send a technician back at no cost to look at it.
Avoid sharing your customer’s address or details about their home in replies. Focus on fixing the issue, not on winning the argument.
How to Handle Fake Reviews
- Check your job records. Search your field service software for the name and date.
- Report it. Flag the review on Google, Yelp, Angi or wherever it appears.
- Reply politely. “We have no record of this job. Please call us so we can look into it.”
- Keep screenshots. Document dates and details in case you need to escalate.
- Keep collecting real reviews. A steady flow of honest reviews is your best protection.
How to Track Review Results
- New reviews per month by site and by technician
- Average rating on Google, Yelp and your top marketplace
- Reply time to reviews
- Calls and booking clicks from Google Business Profile and LSA
- Map pack position for AC repair, heating repair and electrician searches
- Seasonal review patterns, so you can push harder before peak season
Common Review Mistakes in the Trades
- Only asking for reviews in busy season and forgetting the rest of the year.
- Letting techs skip the review ask when they are rushed.
- Replying to bad reviews by blaming the customer or the equipment brand.
- Offering a discount on the next service in exchange for a review.
- Using different phone numbers on different sites, which hurts trust and tracking.
- Ignoring Nextdoor, where neighbors actively ask for trade recommendations.
Plumbing and electrical work often go together, so see our guide to review sites for plumbers, and our list of contractor review sites if you also take on remodel work. If you have a growth story from the trades, you are welcome to write a guest post for us.
FAQs About HVAC and Electrician Review Sites
What is the best review site for HVAC companies?
Google Business Profile is the best review site for most HVAC companies. It drives map rankings and powers Google Local Services Ads. Yelp, Angi, BBB and Nextdoor are strong support sites.
Where can I find trustworthy electrician reviews?
Start with Google and Yelp, then check the BBB and Nextdoor. In the UK, Checkatrade and TrustATrader are popular. Always confirm the electrician is licensed or registered where you live.
How can I tell if HVAC reviews are real?
Real reviews usually mention the job, the system, the technician and the outcome. Be careful with bursts of short five star reviews, reviewers with no history, and companies that never reply to complaints.
How do I get more Google reviews for my HVAC business?
Ask every customer right after the job, send a text with your Google review link, and add QR codes to invoices and service stickers. Train technicians to ask and to give their name.
Do reviews affect Google Local Services Ads?
Yes. Your review rating and count show on your Local Services Ads listing, and Google considers reviews when deciding which ads to show. More good reviews help your ads perform better.
Can I offer a discount for reviews?
No. Google and Yelp do not allow incentives for reviews, and the FTC rule in the US bans buying reviews that show a set opinion. Ask every customer with no reward.
Should HVAC dealers use manufacturer review pages?
If you are an authorized dealer for a brand like Carrier, Trane or Lennox, keep your dealer page up to date. Homeowners shopping for that brand may check those pages before calling.
How should I respond to a bad HVAC review?
Thank the customer, say sorry, and offer to fix the problem. Give a direct phone number and keep the reply short and calm. Never argue in public.
How many reviews does an electrician need?
There is no set number. Aim to match or beat the review count of the top three electricians in your local map results, and keep adding new reviews every month.
Conclusion
For electricians and HVAC companies, reviews turn strangers into booked jobs. Focus on Google first, then build support on Yelp, BBB, Nextdoor and the marketplaces that send you leads. Ask every customer at the moment of relief, reply to every review, and keep everything honest. Do that through every season and your reputation will keep the phone ringing.
